I know this is a bit of a late contribution -- I wanted to post this as a comment, but it won't let me comment either. We thought we had it sorted after last week's session (but that's a different issue).
I also have free anti-virus software so I know exactly what Amy means about near-constant prompts to upgrade the program, and in doing so upgrade the amount of money in the company bank account of its manufacturer.
I want to express my sympathy to Eva, and am reminded of a sketch from 2D:TV (now there's a blast from the past), where Bill Gates discovers a pen and notepad and comes to consider infinately superior to one of his computers for storing information. After all, it never freezes or crashesand you never have to save anything (plus, there's no chance of it becoming infected with a virus).